Is The Customer Still Always Right?

(This post was originally published on LinkedIn. To view the original, click here) I will get right to the point – NO! Now I guess you would like to know why, so keep reading and please disagree with me too. I love to hear other points of view on the subject. Why am I fueled… Read More

What’s Wrong with David? Four Possible Steps to Help

David shuffled around in an non-purposefulness manner. Going from task to task, head down and shoulders slumped over. He acted a lot slower than normal, didn’t smile as much today and was certainly not engaged in his work. “Hey, David how’s it going?” “Crappy,” he said a low tone of voice. “I have a hangover.”

Five Simple Steps for Better Conversations

“Everybody’s Talkin‘” is a song written and recorded by singer-songwriter Fred Neil in 1966. One of my favorite renditions is by Harry Nilsson. The first line goes like this: “Everybody’s is talkin’ at me, I can’t hear a word they are saying. Only the echoes of my mind…” Reminds me so much of what I… Read More

Got an Idea or a Dream? Ask yourself these 10 questions first.

We all get inspired at times. In fact if you are anything like me, inspired ideas hit me usually at the most inconvenient moments. Either I’m driving or walking and can’t get to a piece of paper to write the idea down to remember it when I get home. For whatever reason, many of those… Read More

Five minutes to better management!

It has been a very interesting week and while I was organizing and sorting out many files in my drive I came across this… I can’t take credit for it and I don’t know who to give that credit to, but it does have some good albeit humorous thoughts. Happy Friday and enjoy your weekend!… Read More

You “might not” be a leader if…

Jeff Foxworthy does a bit on “you might be a redneck if…” and I thought maybe it would be fun and do one for leadership only slanted towards “what it is not”. Like most things we tend to recognize the negative behaviors when we see them even though most articles and books that are written focus on… Read More