Appeals and complaints (for current students)
How to make informal/formal complaints about the delivery or quality of services received, teaching, tutorial support, supervisory provision or other matters relating to your programme of study, and how you can appeal a recommended grade for any module, degree classification or examination result.
Our Commitment
We encourage all students to read the Our Commitment partnership document, which sets out the expectations of both the University and of students in order to help ensure the best learning experience.
Complaints
For informal or formal complaints about the delivery and quality of services received, or about the delivery and quality of teaching, tutorial support, supervisory provision or any other matters relating to a programme of study.
Specific complaints and appeals policies
Use the links below for and appeals relating to specific queries.
Complaints forms
There are separate procedures for admissions complaints and appeals for prospective students applying to study at the University.