@article{article, title  = {{Risk and the responsible health consumer: the problematics of entitlement among callers to NHS direct}},

 url = {{}},

 year = {{2004}},

 month = {{5}},

 author = {{Goode J and Greatbatch D and O'Cathain A and Luff D and Hanlon G and Strangleman T}},

 doi = {{10.1177/0261018304041951}},

 volume = {{24}},

 journal = {{CRIT SOC POLICY}},

 issue = {{2}},

 pages = {{210-232}},

 note = {{Accessed on 2024/12/28}}}