@inproceedings{inproceedings, title = {{Cultural aspects of multi-channel customer management: A UK case study}}, url = {{}}, year = {{2009}}, month = {{12}}, author = {{Ali M and Brooks L}}, isbn = {{9781615675814}}, volume = {{7}}, journal = {{15th Americas Conference on Information Systems 2009, AMCIS 2009}}, pages = {{4695-4705}}, note = {{Accessed on 2024/12/28}}}