@article{article, title = {{Recent Research Every Utility Manager Needs to Know About}}, publisher = {{Wiley}}, url = {{http://dx.doi.org/10.1002/j.1551-8833.2011.tb11381.x }}, year = {{2011}}, month = {{1}}, author = {{Speight V and Via S}}, doi = {{10.1002/j.1551-8833.2011.tb11381.x}}, volume = {{103}}, journal = {{Journal AWWA}}, issue = {{1}}, pages = {{48-59}}, note = {{Accessed on 2024/12/28}}}