The Digital Change Toolkit can be used by organisations in both public and private sectors who are preparing to go through a process of digital change. Although it is advisable to start using it from the very beginning of a digital change project, it can also benefit organisations at more advanced stages of digital transformation.
The Toolkit consists of three core components:
- A six-stage change process with comprehensive guidelines for each stage
- The CResDA Tool (a questionnaire for assessing and evaluating employee attitudes towards technology)
- The Socio-Technical Scenarios Tool (a workshop based tool for assessing the current situation, designing future visions and developing action plans)
By using the components of the Digital Change Toolkit, organisations implementing new digital technologies and tools can prepare their workforce and organisational processes for the change. The Toolkit is founded on the key principle of ‘employee participation’ in order to foster a sense of ownership, commitment and engagement towards digital change. The Toolkit is designed by following best practices for organisational interventions and principles of socio-technical design.
Throughout the development of the Toolkit, the researchers gathered feedback through a series of workshops with industry professionals who have an interest in digital change. Their insights helped to fine tune the Toolkit and clarify its steps.
The Toolkit has been developed as part of a project funded by the Engineering and Physical Sciences Research Council and Made Smarter Innovation [EP/V061798/1].
The research team includes Professors Carolyn Axtell and Karina Nielsen (both Chairs in Work Psychology at 91̽»¨ University Management School) and Research Associates Hui Zhang and Vladislav Grozev.
To learn more about the Toolkit, you can join the researchers at their event ‘Toast and Transformation: Supporting Digital Change’, part of the ESRC Festival of Science, on 5 November at Mercure 91̽»¨ St Paul’s Hotel.